General Enquiries:    M-F 9-8pm, Sat 9-4pm    Fax:

PHA are Independent Intermediaries and offer independent advice on a whole range of General Insurance. We abide by the ABI code of practice and are members of the AIIB Association of Insurance Intermediaries & Brokers. We are also members of the new governing insurance body the GISC Council.

QUESTIONS, COMMENTS, SUGGESTIONS, PRAISE, COMPLAINTS, RECOMMENDATIONS FOR IMPROVEMENTS :-
If you have a question on any aspect of cover provided by this web site, we will do our very best to assist you. Should you wish to make suggestions, comments about the service you have received from our company, or about the web site, these are very welcome to us and will be used to endeavour to improve the service. Please submit your message using the forms below, which will be addressed by a member of the management and acted upon.
We always listen to our clients and we strive to continually improve our service to you. There is a formal complaints procedure detailed within your policy wording which you must follow in the unlikely event of a dispute.
Read our Privacy Policy.

CLAIMS SERVICE
All claims must be referred to the insurance company directly. We regret that we will not be able to assist in respect of claims. There are specialist departments at the insurers' offices to handle claims and you will be better served by entrusting your claims handling procedure to these experts.